Dear Valued Customers,
We hope this message finds you well. Xiamen Winner Medical Co., Ltd. would like to express our sincere gratitude for your continuous support and trust in our medical equipment products.
As the Mid-Autumn Festival and National Day approach, we would like to inform you that our company will be closed for a holiday break from September 29th, 2023, to October 6th, 2023. During this time, our operations, including production and customer service, will be temporarily suspended.
Our primary product range includes valve bag mask, bvm ambu, CPR face shields, bvm resuscitators, general anesthesia masks, Nebulizer bottle, Extrication hard collars, choking device and more. We take great pride in the quality of our medical devices, and we are committed to maintaining the highest standards in everything we do.
Please take note of the following details during our holiday closure:
Customer Support: Our customer support team will not be available to assist you during this period. If you have any urgent inquiries or require assistance, we kindly request that you reach out to us before September 29th, or we will attend to your requests promptly upon our return.
Order Processing: Orders placed during our holiday break will be processed once we resume operations on October 7th, 2023. We appreciate your understanding and patience.
Technical Support: Technical support for our products will also be unavailable during this period. If you encounter any issues, please send an email to [insert support email] or leave a message, and we will get back to you as soon as possible upon our return.
We apologize for any inconvenience this temporary closure may cause and appreciate your understanding as we take this opportunity to celebrate these important national holidays with our team and their families.
Rest assured that we remain dedicated to providing you with high-quality medical equipment and excellent service. We look forward to continuing our collaboration with you after the holiday break.
Thank you for your trust in Xiamen Winner Medical Co., Ltd. We wish you a joyful Mid-Autumn Festival and a harmonious National Day celebration.
Best regards
Xiamen Winner Medical
